![]() Step 1: Click on your profile avatar and select Settings. This means Teams is importing Status from Office Suite, resulting in the Status Unknown or Status missing issue. ![]() Uncheck Register Teams as the Chat App for OfficeĪnother reason for conflict could be because the Teams app is set as the default app for chat for Office users. Restart Teams once and confirm if Status is showing correctly now. Select Teams only from the drop-down menu next to Coexistence mode. Open Microsoft Teams Admin Center and go to Org-wide settings > Teams upgrade. Microsoft Teams has an option called Coexistence Mode that allows users who upgraded from Skype for Business to coexist with users who directly joined Teams. One can do it from the same menu where one sets a status. If the problem is not widespread and happening to one user only, ask him/her to reset the status. ![]() Once you have taken care of the task at hand, try one of the below solutions to fix the Teams’ Status Unknown or Status missing error. If you are unable to view status correctly on one platform, try another to find immediate respite. Microsoft Teams is available on all popular platforms like desktop, web browsers, and mobile apps for Android and iOS. ![]()
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